[youtube id=”G36E-0EroTc”] 08/26/2013 (press release: nstark) // Orlando, FL, USA // Naomi Stark
Stark Service Solutions, LLC, a leading customer service training and technology provider to the hospitality industry, announced today that due to their successes in improving industry operational efficiencies they have been chosen as an endorsed vendor by Best Western International, Inc., The World’s Biggest Hotel Family®.
“Best Western and Stark have partnered for years,” stated Michael Morton, Vice President of Member Services for Best Western International. “We are pleased to offer Stark Service Solutions’ affordable, dynamic business solutions to our members.”
Best Western International continually proves its dedication to leading the hospitality industry in customer care by raising the standards for cleanliness and maintenance. Due to this commitment, they have introduced advanced cleaning technologies normally used in hospitals, such as UV wands and black lights, to more than 2,000 Best Western hotels in North America. Sustaining these standards for cleanliness requires accurate, detailed documentation. Tracking and scheduling by each property though Stark’s Housekeeping & PM Touch System™ makes this process quick and easy for hoteliers. As MD Preferred Services’ exclusive award winner for “Outstanding Technology” in hospitality and healthcare, hoteliers are streaming to this web-based quality management tool for housekeeping and maintenance.
Members are thrilled as well. “As a General Manager, utilizing Stark Solutions provides me and my staff an accurate way to compare our performance efficiency along with our Medallia guest service scoring system,” said Caleb CM Scorsone, general manager, BEST WESTERN PLUS Vineyard Inn & Suites. “This is an amazing tool. In my 13+ years of hospitality experience with several leading brands, I have never seen this capability – this is fantastic! Housekeepers and inspectors have no excuse now but to be efficient and excellent on a daily basis.” Learn more: http://www.youtube.com/watch?v=G36E-0EroTc
Naomi Stark, President of Stark Service Solutions, comments, “Working with Best Western International allows us to share their dedication to delivering a quality product at an affordable price. This makes sense for the entire industry in every market. Owners need the right tools to protect their investment without increasing overhead. Meanwhile, management needs the right tools to deliver excellence to the guests. We are thrilled to work with Best Western International as it expands its alliance with Stark Service Solutions, demonstrating their confidence in Stark’s industry changing products.”
About Stark Service Solutions
For more than a decade, Stark Service Solutions, LLC, has been delivering unparalleled customer service enhancement products to the hospitality and medical industries. Stark’s uniquely designed programs are established on a foundation of five-star, five-diamond hospitality service standards and integrated with current technology. Recognized by the Medical Community since 2010, Stark is the national exclusive MD Preferred Service Award recipient for outstanding Technology and Training Services for the medical industry. This privately owned and operated company is built upon a distinctively personalized approach to the hospitality business. For additional information contact them by calling 480.415.1161 or by emailing [email protected] Visit the web site www.starkservicesolutions.com. Follow Stark on Twitter http://twitter.com/StarkSolutions.
About Best Western International, Inc.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000* BEST WESTERN®, BEST WESTERN PLUS® and BEST WESTERN PREMIER® hotels in more than 100* countries and territories worldwide. Now celebrating 67 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. More than 15 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand’s partnerships with AAA/CAA, race car driver Michael Waltrip, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. In 2012, Best Western won a record number of awards, including AAA’s Hotel Partner of the Year, CAA’s Partner of the Year, TravelClick’s eMarketer of the Year and Compuware’s Best of the Web Gold awards.
For more information or to make a reservation, please visit bestwestern.com.
*Numbers are approximate and may fluctuate.